Hello,

I’m running into an issue with playlists and wanted to check if this is expected behavior or possibly a bug.

I created a playlist and successfully added a video to it. The video shows up in the playlist as expected. However, when I try to play the video from within the playlist, it will not start. I click “Start Watching,” the video enlarges, but it does not play, and I also see a lock icon in the playlist view.

What’s confusing is that the exact same video plays perfectly when I access it through Favorites.

So to summarize:

• Video plays normally from Favorites

• Same video does not play from within a Playlist

• A lock icon appears in the playlist view even though I clearly have access to the video

Am I using playlists incorrectly, or is this a known issue?

Doing the 2 step, how do you define an inside turn vs an outside turn. I’ve been taught that an inside turn is when the follower turns toward the inside of the dance floor. Your videos seem to show the opposite. 

Thanks

Do you have any suggested playlist (music) for the various dance types?  Bachata, ChaCha, Mambo, etc

I first became interested in your web site when I saw the following video on youtube: "The Complete Guide to: Beginner West Coast Swing". I thought it was an excellent video!! Now that I've purchased your "Annual Membership", I'm wondering if this particular video is available on the website. I tried typing it in the search field but could not find it.

I first started by clicking the "14 Days Free" button and entering my email and password. Later I selected the "Annual Membership" option and entered my credit card info, because I was interested in the "BONUS 5 part WCS Intensive series". I never did get an emailing confirming that may payment went through so now I'm wondering how does one typically verify exactly which subscription you've signed up for?

Please continue my membership another year for $9.99 monthly

Does the $9.99 offer still exist for one year if I continue my membership?

It says there are 1200+ videos, I don't really see that many.